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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Swan

May 12, 2025

5  out of  5
rating by Scott Swan
"Very professional, friendly and knowledgable, thank you"
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Quinn McCullough

May 9, 2025

5  out of  5
rating by Quinn McCullough
"Lily was great, she was very nice and answered all my questions and told me everything was fine."
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Marquis Saint Val

May 9, 2025

5  out of  5
rating by Marquis Saint Val
"AGENT VERE Jaramillo is perfectly professional. She helps me. Thank you Vere"
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Miguelina Garcia

May 9, 2025

5  out of  5
rating by Miguelina Garcia
"Great feed back and quick to provide what I needed."
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Faby Garcia

May 9, 2025

5  out of  5
rating by Faby Garcia
"Lily at State Farm is basically my insurance fairy godmother. I had no clue what I was doing, but she patiently explained everything like I wasn’t a complete mess (even though I was). She made the whole process way less painful than I expected. 10/10 would call her instead of Googling stuff and spiraling."
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LIFE SAFETY SYSTEMS

May 7, 2025

5  out of  5
rating by LIFE SAFETY SYSTEMS
"Vere Jaramillo is always available and quick with request made."
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Germana Richard

May 7, 2025

5  out of  5
rating by Germana Richard
"I am very satisfied with State Farm Insurance Services"
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Jeff Johnsen

May 7, 2025

5  out of  5
rating by Jeff Johnsen
"Mary has provided prompt and outstanding service in helping us navigate options for our coverages, even setting up contacts with SFI out of state. She is friendly and efficient. I highly recommend Mary and the Christopher Melly Agency."
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Fa'nesha Leger

May 6, 2025

5  out of  5
rating by Fa'nesha Leger
"Vanessa was great, she reached back to me really quick, she was efficient and timely. I love the communication and kindness. I’m happy to be welcomed by State Farm."
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Brent Steele

May 2, 2025

5  out of  5
rating by Brent Steele
"I’ve been in the automobile business my entire life, and I’ve dealt with many insurance agents throughout my career. Whether I was writing policies for my dealerships or for my personal insurance. I’ve had many different variations of service, pricing, and customer support. And out of all of the different agencies that I’ve used over the last 30 years, the agent that I would recommend to an individual or to a business or anyone looking for any type of insurance is Vanessa at Statefarm. I’ve never made a recommendation like this or given a review for any insurance company as I believe most of them charge exorbitant fees and are very difficult to work with, but we’re all at there mercy. When I first contacted her, she took control of everything. I ended up giving her three different policies on three different vehicles in my family, she’s putting together quotes for me for a commercial policy, she’s also putting together quotes for a life insurance policy. If you’re looking for someone that’s on top of their game and knows exactly what they’re talking about and knows exactly how to get the pricing in check for you then I would tell you to call this woman, she’s a true professional, she’s very knowledgeable and takes pride in helping her customers. She goes way above her duties in helping you. Thank you Vanessa, you have my business from now on. So don’t make the mistake of staying with your same old insurance company, pick up the phone and call Vanessa at StateFarm, she’ll change not only your life she’ll save your wallet and the service, absolutely amazing!!!!!!!! Regards, Brent S"
We responded:
"Thank you so much for the incredible review and kind words about Vanessa, Brent! We're thrilled to hear she’s made such a positive impact and that you’ve entrusted her with your personal and business insurance needs. Your recommendation means a lot, and we're grateful to have you as part of the State Farm family! - Christopher"
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Maria Masmutt

May 2, 2025

5  out of  5
rating by Maria Masmutt
"Very good experience, excellent service from Diego Hernandez, very friendly, clear and concise"
We responded:
"Thank you so much for your kind words about my team and I, Maria. We are honored to be able to assist you with your insurance needs! - Christopher"
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Michael Pantaleon Rios

May 1, 2025

5  out of  5
rating by Michael Pantaleon Rios
"I had a great experience with Veré from State Farm! She was very knowledgeable, attentive, and took the time to explain everything clearly about the insurance options for my business. Veré guided me step by step through the whole process and made sure I got exactly what I needed. Thanks to her, I now feel secure and confident knowing my business is protected. I highly recommend talking to Veré if you’re looking to insure your business — she truly knows her stuff!"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Michael! We appreciate you. - Christopher"
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Mia Ospina

May 1, 2025

5  out of  5
rating by Mia Ospina
"Thanks Lily for walking me through all my options and explaining things thoroughly about auto insurance!"
We responded:
"Thank you for providing us with a great rating, Mia! I’m happy your insurance experience was so positive. We appreciate your support! - Christopher"
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Mariano Carballosa

May 1, 2025

5  out of  5
rating by Mariano Carballosa
"Great experience and customer service, I recently bought a new vehicle and Vere was very helpful with getting my insurance transferred."
We responded:
"Thank you for the five star review, Mariano! My team and I will always be here for you to serve you and provide you with top notch service! - Christopher"
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Matt Rodriguez

May 1, 2025

5  out of  5
rating by Matt Rodriguez
"Vanessa and her team went above and beyond to help my wife and I get a much better home insurance policy. Couldn’t be happier with the experience."
We responded:
"It is always our mission to provide you with excellent customer care, Matt. We appreciate your time and business more than you know! Thank you! - Christopher"
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Dennis Hermonstyne

April 30, 2025

5  out of  5
rating by Dennis Hermonstyne
"I have used State Farm Insurance, Through Christopher Melly, over the years for my auto insurance, I have now added my rental property homeowner's insurance coverage with State Farm, I made this decision after having discussions with Griselda Huell, the Account Manager, regarding benefits, coverage options and cost for insurance coverage for this property, it became clear that State Farm had the best policy option, including cost, for my needs. I was extremely satisfied with the new policy offer and agreed to accept the offer, which was submitted to my mortgage company as my new Homeowners Insurance policy to replace my existing Homeowners Insurance by another insurance company. Griselda was very professional, knowledgeable, respectful and caring during the entire discussions, information and data gathering and policy finalization. I will definitely recommend this team to anyone looking to establishing insurance coverage for a primary or rental property. Recently, April 30, 2025, I had to modify my Homeowners policy and worked with Mary Patenaude to accomplish the change, as usual, I expected and received the same high level of service. This organization has been providing and continues to provide outstanding service to its clients. DH"
We responded:
"Thank you for taking the time to share your experience with our agency and the kind words recognizing Griselda Huell's efforts to provide you with the customer care that you deserve, Dennis! Griselda always goes the extra mile to assist you with any of your insurance questions or needs. We are honored to have earned your trust and look forward to providing you with your insuarnce needs and peace of mind that you deserve! If there is anything we can to to further assist you please let us know!"
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Zach Chin

April 30, 2025

5  out of  5
rating by Zach Chin
"Lily was a tremendous help in identifying in options for auto and moto insurance. She is making my state transfer from another state smooth as possible! Also have had conversations in regard to hospital insurance. Thank you, Lily!"
We responded:
"Thank you for taking a moment to express your satisfaction with our office, Zach! My team and I will always work hard for your business each day! - Christopher"
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Chris Antle

April 29, 2025

5  out of  5
rating by Chris Antle
"Haley is who I had the pleasure speaking with and oh my was she delightful. Quick and efficient yet thorough and simple to follow. Never has getting insured been this effortless it was always inconvenient in the past, but not with Haley:)."
We responded:
"Thank you so much for your kind review, Chris! I appreciate it. My team and I will always be here for you in your time of need! - Christopher"
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Frank McKeon

April 29, 2025

5  out of  5
rating by Frank McKeon
"Friendly, professional and efficient service! Highly recommend!"
We responded:
"Frank, our goal will always be to leave you with a satisfying experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - Christopher"
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Total Neck Trainer T.N.T.

April 29, 2025

5  out of  5
rating by Total Neck Trainer T.N.T.
"Chris Melly’s team has provided me and my family with stellar customer service with excellent rates on our car insurance. Will be checking with him on life insurance as well in the future. His State Farm office is highly recommended!"
We responded:
"Hello, thank you so much for the fantastic feedback! We’re thrilled to hear that our team has been able to provide great service for you and your family. We look forward to helping you with your insurance needs. Your recommendation means a lot to us! - Christopher "
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Veronica

April 28, 2025

5  out of  5
rating by Veronica
"As an older customer I sometimes get a little anxious and feel frustrated about e-signing, copying and sending things on my phone, this was so easy!! Vere was so patient and such a pleasure. I left the conversation with all my questions answered and very satisfied. Great service!!! Thank you guys"
We responded:
"Veronica, thank you for the great feedback! I am glad to hear our team was able to assist you quickly with your insurance needs. Making things stress-free is what we aim for. We're here anytime you need us! - Christopher "
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John Lytle

April 25, 2025

5  out of  5
rating by John Lytle
"I want to give Diego Hernandez a shout out for patiently working with me, after getting increase after increase from 2 other name brand insurance companies. He worked well with me and did a.great job for me. Thank You!"
We responded:
"John, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing you insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Christopher "
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Ric Rush

April 24, 2025

5  out of  5
rating by Ric Rush
"Vanessa is Wonderful. Helped me tremendously."
We responded:
"Hello, thank you for your feedback! We're so glad to hear that you had a positive insurance experience! - Christopher"
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Denise Hanna

April 24, 2025

5  out of  5
rating by Denise Hanna
"Jenny was very pleasant, knowledgeable and responsive to work with!"
We responded:
"Thank you for your kind words, Denise! We’re so glad to hear that Jenny provided you with professional and efficient service. It’s great to know that we could make the process painless for you. We appreciate your support and are here to help whenever you need it! - Christopher "
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paula Budwah

April 24, 2025

5  out of  5
rating by paula Budwah
"Lily was very informative and efficient when giving me my car insurance quote. She explained every detail perfectly. Very helpful!"
We responded:
"Thank you for your feedback, Paula! We're so glad to hear that you found our team helpful in finding the right insurance for you. If you need any more assistance in the future, we're here to help. We appreciate your trust in us! - Christopher "